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If you're experiencing issues with your Roku device, such as the Roku remote not working or your Roku not connecting to the internet, reaching out to Roku customer support can provide effective solutions. When your Roku remote is not working , it can be frustrating. First, check the batteries to ensure they're fresh and properly inserted. If the remote still isn't responding, try pairing it again. You can do this by removing the battery cover and pressing the pairing button. If the remote is still unresponsive, consider using the Roku mobile app as a temporary remote. This app is available on both iOS and Android devices and can help you navigate your Roku device until you resolve the remote issue. If your Roku device is not connecting to the internet, this can stem from several causes, including network issues or incorrect settings. Start by checking your Wi-Fi connection. Make sure your router is powered on and functioning correctly. You can also try restarting your router and Roku device to refresh the connection. If the problem persists, navigate to the network settings on your Roku and ensure you are connected to the correct network and that you have entered the right password. Should these troubleshooting steps not resolve your issues, it’s best to contact Roku customer support. They can provide specialized assistance tailored to your situation. You can reach them through their official website, where they offer a range of resources, including FAQs and live chat options. When contacting support, be ready to describe your issue clearly—mention that your Roku remote is not working or that your Roku is not connecting to the internet. This information will help the support team assist you more efficiently. In summary, whether your Roku remote is not working or your Roku not connecting to internet, there are steps you can take to troubleshoot. And if all else fails, Roku customer support is there to help you get back to streaming your favorite content quickly.

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